Privacy Policy

Introduction

Welcome to Gardeners Chigwell. We are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services.

Information We Collect

Understanding the types of information we collect helps us provide you with the best possible service.

Personal Information

We may collect personal information such as:

Full Name
Email Address
Phone Number
Home Address

Non-Personal Information

In addition to personal data, we gather non-personal information to enhance our services, including:

Browser Type
Device Information
IP Address
Usage Patterns

How We Use Your Information

Your information is utilized in the following ways:

Service Delivery: To provide and maintain our gardening services.
Communication: To respond to inquiries and send updates.
Improvement: To enhance our website and services based on user feedback.
Marketing: To inform you about promotions and special offers (with your consent).

Data Protection

Protecting your data is paramount to us. We implement various security measures, including:

Encryption of sensitive information
Regular security assessments
Access controls to restrict data access to authorized personnel only

Despite our best efforts, no method of transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security.

Cookies

We use cookies to enhance your browsing experience:

Essential Cookies: Necessary for website functionality.
Analytical Cookies: Help us understand how visitors interact with our site.
Advertising Cookies: Tailor marketing efforts to your interests.

You can manage your cookie preferences through your browser settings.

Third-Party Services

We may collaborate with third-party service providers to support our operations. These partners are bound by confidentiality agreements and are prohibited from using your data for any other purposes.

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Rectify: Correct any inaccurate or incomplete data.
Erase: Request the deletion of your personal information under certain conditions.
Restrict Processing: Limit how we use your data.
Data Portability: Obtain and reuse your data across different services.
Object: Oppose certain data processing activities.

To exercise these rights, please follow the procedures outlined in our policy documentation.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

Consent

By using our services, you consent to the terms outlined in this Privacy Policy.